How the pairing works

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  • Mike Burton

    Hi there,
    I’ve received my replacement buds now & the right side works/charges ok, thank you. But, i’m having great trouble pairing the buds to each other before then connecting them to the BT on my iPhone8. I keep getting a ‘pairing failed’ message through the buds and, when I then try and play any music through them only 1 bud will play anything, not matter what I try to do, I can only seem to get mono sound through 1 bud. I don’t have any access to an Android phone (no one I know has one), so I can’t download the app through the GooglePlay store. Your help would be greatly appreciated. Kind regards, Mike

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