Welcome to VIE FIT help center! VIE Support April 03, 2018 02:02 Updated We have released "VIE FIT" help center! We will update the information about VIE FIT here. The Vie Team Related articles Manual When one side of the earbud does not play sound Unable to charge Do not automatically power on when taking out from the case. How to Upgrade the Firmware Comments 1 comment Sort by Date Votes Rasmus Rennemark November 17, 2018 06:09 Hello :) I’m trying to log myself in on the app, but don’t know which password that it is asking for. When I try to create a new account in the app, the app recognizes my e-mail address and ask me to simply log in instead of creating a new account. But when I press “forgot password”, the app asks for an access code. Where do I find this access code so that I can move on? 0 Please sign in to leave a comment.