Welcome to VIE SHAIR help center! VIE Support December 28, 2016 05:34 Updated Follow We have released "VIE SHAIR" help center! We will update the information about VIE SHAIR here. The Vie Team Related articles App will be released soon. Manual iOS App Firmware Update How do check the battery? Please refer to "Quick Setup Guide" Comments 2 comments Sort by Date Votes Jeffrey Hannel April 13, 2017 04:40 I have tried repeatededly to recover from the "stuck in the middle of the firmware update" problem. Nothing. I have restarted and tried to repair it over twenty times. I have restarted the headphones, I have reloaded the app countless times. Nothing. Please fix this error. 0 Permalink Josh Patton December 10, 2018 14:49 When I say "numerous" I mean quite a few over the last few months.....do you need me to send money to help a prince in Nigeria to get some kind of reply or is this a scam? 0 Permalink Please sign in to leave a comment.